For getting help with a refund, we recommend contacting the travel provider directly, such as the accommodation, flight, or car rental company. You can find their contact details in the confirmation or itinerary email you received when making your reservation.
If you need further assistance with your Booking.com for Business reservation, please reach out to a CWT travel counsellor. CWT provides customer support for Booking.com for Business, with travel counsellors available 24/7. You can contact a CWT travel counsellor via email or phone after logging in to your Booking.com for Business account.