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  1. Booking.com for Business
  2. FAQ

FAQ

General

  • What payment methods are accepted?
  • I need help with a refund
  • Why I cannot register my company?
  • Why am I not able to edit my company details?
  • Why can I not login? Technical issues when logging in.
  • Why am I redirected to the business profile when I open Booking.com?
See all 7 articles

Accommodation

  • I need help with my property
  • Why is the modification/cancellation of my accommodation reservation not visible in my account?
  • Will I keep my Genius status if I create a Business account?

Flight

  • How do I find my order number and booking number?
  • I gave the wrong email address when booking and therefore haven’t got a confirmation - what do I do now?
  • Can I use only parts of the travel, for example miss the outward flight and only take the return?
  • What should I be aware of if my return trip consists of two single tickets?
  • Can I check the status of my flight?
  • How do I make sure my flight time is current?
See all 9 articles
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