Maria

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Latest activity by Maria
  • Maria created an article,

    Step 3: Select your flight

    Recommended Itinerary  You'll be recommended an itinerary based on your travel history.  Booking.com for Business has different view formats and remembers your preference - this will be your defaul...

  • Maria created an article,

    Step 4: Confirm

    Complete the booking and payment details  Check the traveller and itinerary details are correct and payment details are completed. The 'Special requests and additional information' section provid...

  • Maria created an article,

    I cannot find my reservation in my Booking.com for Business account

    Only the reservations made within the Booking.com for Business environment will be visible in your Booking.com for Business account. If the reservation was not booked via the Booking.com for busine...

  • Maria created an article,

    How to book for a guest traveler?

    You will be asked to enter the guest information during the last step of the booking process.  Go to the selected room for the guest traveler Click on "Traveler" and "Add guest" Fill in the reques...

  • Maria created an article,

    Why is the modification/cancellation of my accommodation reservation not visible in my account?

    If the changes are made outside of Booking.com for Business they might not be reflected in your Booking.com for Business account. However you will receive an updated itinerary email. 

  • Maria created an article,

    Can I pay in advance on behalf of the travelling employee?

    If you wish to pay in advance, you can pay with a corporate card or any other available payment method on behalf of the travelling employee. If the pay-at-property method was chosen during the book...

  • Maria created an article,

    I need help with a refund

    For accommodation -  you can request support with a refund request via the contact details located in your confirmation email.  For flights - you can request support with a refund request via the c...

  • Maria created an article,

    How can I get my invoice?

    For accommodation - Invoices are always provided by the property. You can reach out to them directly to receive an invoice.   For flights -  Please email CWT and include 'Invoice request' in the su...

  • Maria created an article,

    Change / Cancel a flight booking

    To manage your flight booking go to:   1. Bookings -> Manage bookings   2. Select the reservation you need to manage.   3. Click on the ‘Manage’ button and follow the instructions provided.   Curre...

  • Maria created an article,

    Change/Cancel a rental car reservation

    To change or cancel your car rental reservation, please contact CWT.