To get help with a refund, we recommend contacting the travel provider directly (e.g. the accommodation, flight, or car rental company). You can find their contact details in the confirmation or itinerary email you received after booking.
If you need more help with your Booking.com for Business reservation, reach out to a CWT travel counselor. CWT provides customer support for Booking.com for Business, with travel counselors available 24/7. You can contact a CWT travel counselor via email or phone after logging in to your Booking.com for Business account.