To help resolve this issue, follow these instructions:

• Start by removing your credit card details from your account.
• Make sure the phone number in your profile is accurate.
• Clear all cookies, browser history, and cache from your browser. For the best experience, we recommend using Google Chrome, Microsoft Edge, or Firefox as your internet browser. You can also try accessing the page in Incognito mode.

If the issue continues after you follow these steps, take a full-page screenshot of the error message, making sure it includes the URL and timestamp.

Additionally, provide as many details as possible about the steps you've taken so far. This information will help us provide you with the best possible support.