To use Booking.com for Business, each traveler must have a profile. Only administrators are authorized to create profiles or invite users to join the company's Booking.com for Business account.

Establishing profiles for your team allows you to define each user's permissions and roles from the outset. You can create these profiles either by entering details manually or by uploading a spreadsheet.

Creating profiles manually

1. Access the Administration menu: Click the bottom left option in your dashboard to go to the “Administration” menu. 
2. Go to Invite team: Look for the section labeled “Invite team” in the administration menu. Here, you’ll find the option to invite users or create a profile for them. 
3. Click Create profiles for your team
4. Fill in the required information: Complete all necessary fields, including title, first name, last name, and email address.  
5. Choose the user role: Select a role for each user (Administrator, Arranger, Traveler, or Commuter). Each role comes with different permissions and access to the Booking.com for Business account.
6. Click “Create now”: An email notification will be sent to each individual, providing instructions on how to log in and set a password.

Creating multiple profiles by uploading a file

1. Access the Administration menu: Click the bottom left option in your dashboard to go to the “Administration” menu. 
2. Go to Invite team: Look for the section labeled “Invite team” in the administration menu. Here, you’ll find the option to invite users or create a profile for them. 
3. Select Create profiles for your team
4. Click Download template to download the template  
5. Refer to the Example and more info tab in the Excel sheet to populate the Enter your team tab.
6. Save as CSV format: After entering all required information, save the file in CSV format. 
7. Upload the CSV file: Click “Upload file” to upload the CSV file, or simply drag and drop the file into the designated area.
8. Confirm upload: Once uploaded, the user profiles will appear in your Booking.com for Business account. A welcome email will be sent to each new user, guiding them on how to log in and create a password.

Useful information

Make sure the username matches the individual's passport or photo ID. The system doesn’t currently support special characters, so use only Latin characters.

Related articles

• What can the different roles do? Read more
• How do I invite people to self-register? Read more
• Why can’t I invite people? Read more

Additional information

Email addresses can’t be modified once saved. To correct an address, you'll need to create a new profile.