Why can’t I invite people? The user you’re trying to add might already have an account. In that case, they need to delete their existing account and be invited to join yours. Read more about this here. Verify if the user has an account by logging in here. If you forgot your password, check how to reset it here. Note: Special characters aren’t currently supported by the system – please use only Latin characters. Related articles How do I add people? Delete an account Why can’t I edit my company details? What payment methods are accepted? How can I change the currency in my account?