Manage bookings

Accommodation Changes & Cancellation

• Cancel an accommodation booking
• Cancel an itinerary/booking during booking process
• Change accommodation dates
• Change accommodation
• Change a complete itinerary/ booking
• Find a booking / Booking overview

See all 7 articles

Flights Changes & Cancellation

• Change / Cancel a flight booking
• Can I change the name on my ticket?
• I spelled my name incorrectly, can I change it?

My Flight Booking

• How do I find my order and booking numbers?
• I gave the wrong email address when booking so I haven’t gotten a confirmation – what should I do now?
• Can I use only parts of the trip, for example, miss the outbound flight and only take the return?
• What should I be aware of if my round-trip consists of two single tickets?
• Can I book special food, my seat on the flight, or add my frequent flyer card?

Flights Refunds & Services

• Will I get a refund if my flight is canceled?
• Can I check in online?
• If you’ve told me that I’ll receive a refund, how will this work?

Flight Status

• Can I check the status of my flight?
• How do I make sure my flight time is current?
• Why did I receive changed times for my trip?
• The new timings I have received are not suitable at all, what should I do?