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  1. Booking.com for Business
  2. FAQ

FAQ

General

  • What payment methods are accepted?
  • Why can’t I register my company?
  • Why can’t I edit my company details?
  • Why can’t I log in? Technical issues when logging in.
  • Why am I redirected to the business profile when I open Booking.com?
  • How can I change the currency in my account?

Accommodations

  • I need help with my property.
  • Why isn’t the modification/cancellation of my accommodation reservation visible in my account?
  • Will I keep my Genius status if I create a Business account?

Flight

  • How do I find my order and booking numbers?
  • I gave the wrong email address when booking so I haven’t gotten a confirmation – what should I do now?
  • Can I use only parts of the trip, for example, miss the outbound flight and only take the return?
  • What should I be aware of if my round-trip consists of two single tickets?
  • Can I check the status of my flight?
  • How do I make sure my flight time is current?
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