Skip to main content
Booking.com for Business Help Center home page
Report a bug
Deutsch English (GB) Español Français Italiano Nederlands Polski Português
  1. Booking.com for Business
  2. FAQ

FAQ

General

  • What payment methods are accepted?
  • I need help with a refund
  • Why can’t I register my company?
  • Why can’t I edit my company details?
  • Why can’t I log in? Technical issues when logging in.
  • COVID-19 travel advice
See all 8 articles

Accommodations

  • I can’t find my reservation in my Booking.com for Business account
  • I need help with my property.
  • Why isn’t the modification/cancellation of my accommodation reservation visible in my account?
  • Is Genius available in my business account?
  • Will I keep my Genius status if I create a Business account?

Flight

  • How do I find my order and booking numbers?
  • Can I use only parts of the trip, for example, miss the outbound flight and only take the return?
  • What should I be aware of if my round-trip consists of two single tickets?
  • Can I check the status of my flight?
  • How do I make sure my flight time is current?
  • The new timings I have received are not suitable at all, what should I do?
See all 8 articles
Booking.com for Business Help Center home page
Terms & Conditions Privacy & Cookie Statement About Booking.com
Copyright © 1996–2021 Booking.com™. All rights reserved.