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Activity overview

Latest activity by Sebas
  • Sebas created an article,

    When will my credit card be charged?

    For info about when your credit card will be charged, contact the accommodation, airline, rail, or rental car provider you booked with.  Your credit card will be charged depending on the type of ra...

  • Sebas created an article,

    Is Genius available in my business account?

    By signing up to for Business, all of your employees are automatically enrolled in our Genius program. This allows them to save at least 10% off publicly available rates at properti...

  • Sebas created an article,

    Company name change

    If you’d like to adjust or update your company name  go to: “Administration menu” ⇒ “Company” ⇒ “Details” You can then modify your company name. Don’t forget to click on “Save” to finalize.     NOT...

  • Sebas created an article,

    Delete an account

    Only an administrator can delete a business account via the Administration portal. Follow the steps below:    Step 1: In the menu go to  > Administration > Manage team     Step 2: Click the Action ...

  • Sebas created an article,

    How can I change the country location of my account?

    Only for administrators To allow users to change the country in their profile, an administrator has to enable the countries from the administration page first.  Here’s how the administrator can do ...

  • Sebas created an article,

    How to add an AirPlus card

    If you’re an Airplus customer, you’ll be able to add a company AirPlus (A.I.D.A. virtual) card that can be used by all users in your account. Only administrators will be able to add it. Go to the m...

  • Sebas created an article,

    Change the language setting

    From the dashboard, click your avatar in the top-right corner, then click the displayed language. The flag represents the language applied   Select your preferred language from the drop-down, make...

  • Sebas created an article,

    Accessing my personal account

    You can access your personal account by clicking “Make a personal booking” on your dashboard or “Personal account" under the Messages tab.     You’ll be prompted to re-enter...

  • Sebas created an article,

    Will I get a refund if my flight gets canceled?

    If your flight gets canceled, contact us here. We can help you apply for a refund from the airline. Once the airline confirms that you’re owed a refund, we’ll refund the money to you. We always com...

  • Sebas created an article,

    Why did I receive changed times for my trip?

    Sometimes airlines have to reorganize their traffic, which could affect your flight. The airline also reserves the right to divert their traffic. In this case, we might have to change the original ...