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Activity overview

Latest activity by Sebas
  • Sebas created an article,

    When will my credit card be charged?

    For information about when your credit card will be charged, please contact the accommodation, airline, rail or rental car provider you have booked with.  This is because your credit card will be c...

  • Sebas created an article,

    Is Genius available in my business account?

    By signing up to for Business, all of your employees are automatically enrolled in our Genius program. This allows them to save at least 10% off publicly available rates at properti...

  • Sebas created an article,

    Company name change

    If you would like to adjust or update your company name  go to: “Administration menu”,  ⇒ “Company”  ⇒  “Details” You can then modify your company name. Don’t forget to click on “Save” to finish th...

  • Sebas created an article,

    Delete an account

    Only an Administrator can delete a business account via the Administration portal. Please follow the path below:    Step 1: In the menu go to  > Administration > Manage Team     Step 2: Click on th...

  • Sebas created an article,

    How can I change the country location of my account?

    Only for administrators For users to be able to change the country in their profile, an administrator needs to first enable the countries from the administration page.  The administrator can manage...

  • Sebas created an article,

    How to add an AirPlus card

    If you are an Airplus customer you will be able to  add a company AirPlus (A.I.D.A. virtual) card, which can be used by all users in your account. Note that only admins will be able to add it. Plea...

  • Sebas created an article,

    Change the language setting

    From the dashboard click on  your avatar in the top-right corner and click on  the language shown. Note the flag represents the language applied   Select your preferred language from the drop down...

  • Sebas created an article,

    Accessing my personal account

    You can access your personal account by clicking “Make a personal booking” on your dashboard or “Personal account" in the Messages tab.     You will be prompted to re-enter y...

  • Sebas created an article,

    Can I use only parts of the travel, for example miss the outward flight and only take the return?

    To guarantee that the airline keeps your return you are required to check in and travel on the first legs and all the way to your final destination. For example, if you booked London - New York - L...

  • Sebas created an article,

    Can I check-in online?

    Visit the airline's website to see if it is possible to check-in online before departure. Check-in using the airline’s booking number which can be found in your itinerary.